Information Technology Master Plan and Roadmap Service

The government authority located in Los Angeles, California is seeking a vendor to provide an information technology master plan and roadmap service. The agency needs to address mission-critical business functions, evaluate its cybersecurity posture, and realign its information technology organization to sustain operations for the next five to ten years. This initiative aims to solve organizational inefficiencies and security vulnerabilities by establishing a clear strategic direction and optimizing technology resources. The scope of work requires the application of a patented data-driven method to collect and synthesize information on existing and planned information systems. The selected vendor must conduct focus groups with information technology staff and management, interview the agency leadership team, and administer an online staff survey to gather input from all agency personnel. Additionally, the project covers sixteen half-day Rapid Workflow business process improvement workshops focusing on critical business functions. The requested services also encompass a comprehensive cybersecurity assessment covering privacy and data security, network security, email, website security, facility security, operational security, and incident response. To resource and realign the information technology organization, the vendor must revise classification structures to increase consistency and clearly define roles and responsibilities for all staff and the director. The agency requires the performance of all work to be conducted offsite. Eligible bidders must be located onshore within the United States. The agency is establishing a contract period of five years for this project. Bidders must submit their proposals digitally via email or through the designated online portal, and the agency is currently seeking proposal submissions to determine the budget and select the winning provider.