Program Evaluation Survey Services

The Arlington County government authority in Virginia is seeking a contractor to design, administer, and analyze a customer evaluation survey for its program. The agency needs to gather actionable findings from this survey to inform future service improvements. To facilitate this project, the agency will provide the contractor with an Excel worksheet containing client names, email addresses, phone numbers, and specific service or program categories such as one-on-one counseling, workshop attendance, and marketing and promotional support. The scope of work covers survey design and methodology, data collection, data analysis and interpretation, and reporting and recommendations. The contractor must perform all work offsite. The agency requires the bidding organization to be located onshore within the United States. The agency is looking for proposals to determine the budget for this project. The source document does not specify evaluation criteria or key dates for this opportunity.