DriveWyze Software Maintenance Services

The agency is seeking support and maintenance services for the continued operation of the Smart Roadside Inspection System Program roadside equipment and software to support the Commercial Vehicle Enforcement program. The required services must include a comprehensive plan for scheduled maintenance, unplanned repairs, software services, and specifications for an extended warranty. The selected provider must also deliver remote system monitoring twenty-four hours a day, seven days a week, to ensure ongoing oversight of system operations and the status of all system components. The contract period will span five years. Eligible bidders must be onshore organizations based in the United States of America. The agency requires all performance of the work to occur offsite. Bidders may submit their proposals digitally via email or through the online portal. The agency is looking for proposals to determine the budget and has not disclosed a specific funding limit. The source document does not contain evaluation criteria or key submission dates.