Information Technology Master Plan and Roadmap Service

The government authority located in Los Angeles, California is seeking a vendor to provide an information technology master plan and roadmap service. The agency needs to address mission-critical business functions, evaluate cyber security, and realign its information technology organization to sustain operations for the next five to ten years. This initiative aims to solve organizational inefficiencies and security vulnerabilities by establishing a clear, data-driven strategic direction. The scope of work requires the vendor to apply a patented data-driven method to collect and synthesize information on existing and planned information systems. This process must include focus groups with information technology staff and management, interviews with the agency leadership team, and an online staff survey for all agency personnel. Additionally, the vendor must conduct sixteen half-day Rapid Workflow business process improvement workshops focusing on mission-critical business functions. The project also covers a comprehensive cyber security assessment spanning privacy and data security, network security, email, website security, facility security, operational security, and incident response. To resource and realign the information technology organization, the vendor must revise classification structures to make them more consistent. The scope also demands the articulation of clearly defined roles and responsibilities for all information technology staff and the director. Bidders must perform all work offsite and must be located onshore within the United States. The agency allows proposal submissions to be delivered digitally via email or through an online portal. The contract period will span five years, and the agency is currently seeking proposals to determine the budget and pricing structure.