Integrated AV Maintenance and Repair Service

The government authority located in Sacramento, California is seeking a vendor to provide integrated audio-visual maintenance and repair services. The agency needs to ensure the continuous operation, reliability, and optimal performance of its integrated audio-visual system. This procurement addresses the need for ongoing technical support, preventative care, and rapid emergency resolution for the agency's specialized sound equipment. The scope of work covers comprehensive semi-annual inspections, preventive maintenance, and software updates. The selected vendor must perform remote diagnostics and troubleshooting over the internet to promptly identify and resolve system issues. Additionally, the agency requires emergency response and repair services with a guaranteed on-site or remote response time within four hours of notification. The project covers the coordination and management of networking components that are integral to the audio system's operation. The vendor must provide full documentation and reporting of all maintenance activities and repairs. The covered sound system equipment includes two Yamaha CL5 digital consoles with road cases, four Yamaha RIO3224-D2 digital stage boxes, ten EAW RL15 portable active stage monitors, a portable recording rack, a Listen Technologies infrared assisted listening system, a Meyer Sound Constellation electro-acoustic enhancement system, Clear-Com wired and wireless intercoms, and QSC Q-SYS DSP and amplifiers for front-of-house, back-of-house, and paging audio. Eligibility is restricted to onshore organizations based in the United States. The performance of the maintenance and repair work must take place onsite at the agency's facility in Sacramento. Bidders must submit their proposals digitally via email or through the designated online system. The agency is looking for proposals to establish the budget for these services. Bidders must attend a mandatory pre-bid meeting scheduled for June 12, 2026. All questions regarding this opportunity must be submitted no later than June 16, 2026.