Telecommunication System

The Municipality of the County of Kings is seeking a vendor to supply, install, and support a telecommunications solution to replace the existing system at the government authority located in Waterville, Nova Scotia. The agency requires a fully installed and operational digital and Voice over Internet Protocol (VoIP) based telephone system to modernize its communications infrastructure. The selected vendor must deliver approximately 120 desk phones and configure essential features including voicemail, auto-attendant, and call routing. The scope of work requires the vendor to install, test, and commission the new system to ensure full functionality. The agency also requires the provision of comprehensive system documentation alongside training for both general users and system administrators. While the physical equipment will be located in Waterville, the performance of the work will be conducted offsite. Only onshore organizations based in Canada are eligible to bid on this opportunity. The agency is currently looking for proposals to determine the budget and has not disclosed a specific funding range. The solicitation does not specify key dates, meaning bidders must monitor the procurement portal for deadline announcements.