RFI for Separate Sites Phone Services

The government authority located in Norfolk, Virginia, is seeking a comprehensive contract for the complete replacement of its existing Time-Division Multiplexing commercial telephony services. The agency needs to solve the technological limitations of its legacy systems by implementing a modern Voice over Internet Protocol system. This new implementation must support approximately 19,773 endpoints across specified locations and include both the initial installation and long-term support. The scope of work covers the full transition to the new telephony system, which the selected vendor will perform offsite. The contract period will span one year from the date of award. The agency is currently looking for proposals to establish the budget for this undertaking. Only onshore organizations based in the United States are eligible to compete for this opportunity. The agency required all clarification questions to be submitted no later than May 5, 2026. Evaluation will be based on the submitted proposals to determine the most suitable solution for the specified locations.