RFI for Enterprise Resource Planning System Deployment Service

The Department of Health and Human Services, Indian Health Services is seeking information for an enterprise resource planning system deployment service. The agency needs comprehensive system enhancements to its supply chain resource planning solution alongside production operations support. This initiative aims to solve operational inefficiencies by introducing advanced reporting, executive dashboards, expanded integrations, improved warehouse selection logic, and new user-facing capabilities. The scope of work covers reporting and data analysis discovery, vertical lift module integration across all warehouse facilities, order picking logic, and warehouse selection enhancements. The selected provider must also deliver customer portal enhancements, item location standardization, slotting optimization, Oracle Redwood user interface migration, digital assistant and AI workflow enablement, and executive dashboards. Additionally, the project requires knowledge transfer, IT team enablement, and production operations support including incident, change, release, and application monitoring. This opportunity is strictly set aside for the Buy Indian program specific to the Department of Health and Human Services, Indian Health Services. Eligible bidders must be onshore organizations based in the United States of America. Performance of the requested work will take place entirely offsite. The agency is looking for proposals to determine the budget for this project. Key dates and specific evaluation criteria are not detailed in the initial request.