Fresh Works Enterprise Service

The agency is seeking a vendor to provide Freshservice Enterprise licensing, which must include Freddy AI Agents. This procurement aims to secure the necessary software services to support the agency's enterprise service management needs. The selected vendor will deliver these services offsite for a contract period of one year. Only organizations based onshore in the United States are eligible to submit proposals for this opportunity. The agency is looking for budget proposals from qualified bidders to determine the cost of the licensing. Bidders must submit all questions regarding this procurement no later than June 11, 2026.