RFI for Cloud-Based Recreation Management Software

The City of Fort Worth is seeking information to identify comprehensive, fully hosted, cloud-based, and mobile-friendly recreation management software. The city operates an extensive park and recreation system with seasonal and year-round facilities, high program and rental volumes, and a high volume of transactions. The desired software solution must enhance user experience, improve operational efficiency, and support long-term growth while remaining cost-effective and intuitive for both staff and customers. The requested scope of work covers point-of-sale and payment processing, program and activity registration, league management and scheduling, and membership and pass management. Additionally, the system must handle childcare management, facility scheduling, equipment rentals, inventory management, and reporting and data analytics. The agency also requires capabilities for customer engagement, residency verification, and system integration, including single sign-on, real-time data synchronization, cloud-based storage, and compatibility with existing city systems. Eligible respondents must be onshore organizations based in the United States. The agency requires the performance of all work to occur offsite. Respondents must submit their proposals digitally via email or through the designated online portal, and the agency is currently looking for proposal pricing to establish budget expectations. The agency has set the deadline for all questions regarding this request for information for June 18, 2026. The evaluation will focus on finding a system that meets the current and future business needs of the city's extensive parks department. No other key dates or specific evaluation criteria are provided in the sourcing details.