Case Management Software

The district is seeking a scalable and reliable case management software platform to streamline student record management processes, improve data accessibility, and enhance communication between the district and families. The agency needs a system that supports efficient record maintenance, reporting, and compliance with applicable data privacy regulations. The platform must feature a user-friendly interface that enables administrators, parents, and the community to navigate the software and complete requests easily. The scope of work requires a platform capable of ingesting data on a schedule or in real-time. The software must allow users to view a broad summary of all open or pending cases at a glance, including the specific state of each case. Additionally, the system must generate and transmit secure, template-based email notifications directly from within a case record to facilitate updates, notices of rights, and closure confirmations. The requested system must automatically translate documents into multiple languages and allow users to print or export these translated documents. The agency requires a secure email portal notification with a security workflow designed to prevent sensitive data from being sent over insecure email channels. Access must be restricted through a firewall mechanism to ensure only authorized individuals have access, and the system must track the type of intervention or plan along with the person responsible for its implementation. Users must be able to access the platform through modern, secure browsers such as Chrome, Firefox, and Edge, with any unsupported browsers clearly noted. Only United States organizations are eligible to bid on this opportunity. The selected provider will perform all work offsite, and the agency will accept digital proposal submissions via email or online. The agency is seeking budget proposals for a contract period of one year. Bidders must submit all questions regarding this opportunity no later than June 11, 2026.