Automated External Defibrillator Program Management and Concierge Platform

The agency is seeking a secure, web-based automated external defibrillator program management and concierge platform to ensure all agency-owned AED units remain ready for emergency use and aligned with regulatory requirements. This system must provide inspection and expiration tracking, medical oversight, and post-event support. The agency needs to view AED locations, status, and readiness, while tracking serial numbers, battery dates, pad dates, and inspection records. The requested scope of work covers automated alerts for upcoming expirations, monthly inspection history access, and report generation by location, unit, expiration date, inspection status, and service history. The platform must track AED-related training records if applicable, maintain all AED documentation in a centralized system, and provide user access controls and authentication methods. Additionally, the platform must support data backup and recovery, data retention practices, data transfer and export capabilities, and policy and procedure updates. Eligible bidders must be onshore USA organizations. The agency requires the performance of the work to be completed offsite. Bidders must submit their proposals digitally via email or online, and the agency is looking for proposals to determine the budget. The agency will host a non-mandatory pre-bid meeting on June 9, 2026. Bidders must submit all questions no later than June 12, 2026.