Telecommunications Cable Maintenance Services

The government authority located in Norfolk, Virginia is seeking a contractor to provide telecommunications cable maintenance services. The agency needs maintenance support for telecommunications voice and data circuits beyond the established demarcation sites. To resolve these maintenance needs, the contractor must identify a single point-of-contact for technical support and provide a written trouble reporting and escalation procedure, which must include twenty-four-seven reporting telephone numbers and a single point-of-contact to serve as trouble management coordinator. The scope of work covers offsite performance of the maintenance services. Technicians must wear uniforms bearing the company logo along with easily recognizable company identification badges. Technicians and their supervisors must conduct themselves in a professional manner at all times and adhere to regulations regarding designated routes, parking, base vehicle speed limits, automotive liability insurance, excavation permits, cell phone usage while on base, and base access. Eligible bidders must be located onshore within the United States. The agency is looking for proposals to determine the budget and has not provided specific evaluation criteria or key dates in the initial request.