ServiceNow Fleet Management System

Energy Safety is seeking a vendor to provide implementation and maintenance services for a comprehensive, ServiceNow-based fleet management system. The agency needs to solve operational inefficiencies and regulatory compliance challenges by eliminating data silos through a unified data architecture. The project covers designing, implementing, configuring, and maintaining an integrated solution that encompasses vehicle lifecycle management, telematics integration with Geotab, maintenance scheduling, and compliance tracking. The scope of work requires configuring the ServiceNow Fleet Management application module with vehicle inventory management, asset tracking, maintenance scheduling, and compliance tracking functionality. The selected vendor must customize user interface elements to align with agency operational requirements and ensure native integration with existing ServiceNow modules. Additionally, the agency requires the design of executive and operational dashboards for real-time visibility into fleet status, vehicle utilization, maintenance compliance, and cost metrics, alongside automated reporting capabilities for regulatory submissions. Bidders must be onshore organizations based in the United States to be eligible for this opportunity. The performance of all contracted work will take place offsite. The agency will evaluate proposals based on the vendor's approach to system design and architecture, the feasibility of the proposed approach, and the ability to meet deliverables including configuration, customization, integration, analytics, and deployment. The agency is looking for budget proposals to determine the cost of the project. The contract period will span one year from the date of award. Bidders must submit all questions regarding this opportunity no later than June 10, 2026, and responses can be submitted digitally via email or online.