Alarm Response Services

The Halton District School Board in Burlington, Ontario is seeking a vendor to provide comprehensive alarm response services across various school sites. The agency needs to resolve and manage critical facility alerts, including fire alarms, fire panel trouble, burglar alarms, and fail-to-arm notifications. The scope of work also covers responding to low temperature and boiler failures, drinking water failures, and monitoring centre communication failures. Performance of the contract requires the selected vendor to conduct all work onsite at the designated school properties. The agency is establishing a contract period that will run for a duration of four years. To participate in this opportunity, bidders must be onshore organizations based in Canada. Bidders must register and pay a fee on the tendering authority's website to obtain the official request for proposals document without a watermark. The agency requires all clarification questions regarding this procurement to be submitted no later than June 16, 2026. The agency is currently looking for proposals to determine the budget and pricing structure for these services.