Professional IT Services

The government authority in Gilmer, Texas is seeking professional IT services to support its municipal operations. The agency needs a partner to provide help desk support, network administration, cybersecurity services, server and cloud management, disaster recovery planning, and strategic technology planning. Additionally, the selected provider must deliver public safety systems support and procurement assistance. The scope of work requires twenty-four-seven remote and on-site support capabilities for critical infrastructure, including real-time monitoring. The agency requires emergency response and continuity planning expertise to ensure uninterrupted operations for key departments, such as police and fire departments. Performance of the work will take place offsite. Only onshore organizations based in the United States are eligible to bid on this opportunity. Bidders must submit their proposals digitally via email or through the online portal. The agency is looking for proposal submissions to determine the budget and will award a contract for a period of three years. All questions regarding this opportunity must be submitted no later than July 1, 2026.