Parking Management Services

The government authority in St. Paul, Minnesota is seeking a vendor to operate and manage all aspects of its parking facilities. The authority requires a customer-first approach that emphasizes clear options and resources for users. The selected vendor will handle back-office operations, permitting, customer service, equipment repair, maintenance, security, and revenue collections. The scope of work covers the management of parking equipment, signage, systems, hardware, software, and the structural, architectural, and mechanical elements within the facilities. The provider must design and maintain a professional website to communicate parking locations, hours, payment options, permit options, event parking, and complaint procedures. Additionally, the vendor must develop telephone, email, and online complaint procedures, as well as collect and account for all cash and other payments from daily, monthly, event, and validation fees. Only organizations based in the United States are eligible to bid on this opportunity. The performance of the work may occur onsite or offsite over a contract period of three years. The authority is looking for budget proposals from bidders rather than specifying a set budget. The authority will hold a pre-bid meeting on June 23, 2026. Bidders must submit all questions regarding the opportunity no later than July 2, 2026. The evaluation criteria will be based on the submitted proposals.