Legacy Systems Refresh Solution

A government authority located in California is seeking a legacy systems refresh solution to modernize its enterprise-wide licensing, enforcement, and public-facing operations. The agency needs ongoing market research, technology modernization planning, and evaluation of potential solutions to replace its current manual workarounds. The desired solution must provide complete, end-to-end digital services for licensing, enforcement, and legal operations on a stable, secure, and scalable cloud platform. The project covers the automation of internal and external workflows, the generation of accurate and well-structured data, and the integration of geographic information system (GIS) data for internal and external customers. The agency requires a system that allows the public to pay electronically for all fee-based services. Additionally, the solution must provide staff with real-time workload assignments and tracking tools to improve data quality and reporting. Bidders must be organizations based onshore in the United States. The agency expects the selected vendor to perform all work offsite. While the agency has not disclosed a specific budget and is looking for proposals to define the cost, bidders must submit all questions regarding this opportunity no later than June 19, 2026.