RFI for Information Technology Refresh Program Support Service

The government authority located in Washington, DC is seeking information technology refresh program support services to implement an enterprise-wide Information Technology Refresh Program capability. This initiative aims to solve the challenge of managing and modernizing enterprise technology assets through comprehensive lifecycle management. The authority wants to ensure its customers have the functional, effective, and secure day-to-day technologies required to accomplish their missions. The scope of work covers program management, storefront capability, planning, lifecycle management, hardware procurement assistance, and asset management assistance. The selected provider must also perform hardware preparation for deployment, evaluation, process improvement, and infrastructure and endpoint management support services. These support services apply to desktops, laptops, and non-cellular tablet devices, with additional options for peripherals, network devices, and mobile devices. Eligible organizations must be onshore United States organizations only. The authority requires the performance of the work to be completed offsite. The authority is currently looking for proposals to determine the budget, and key dates are not specified in the request.