Inmate Commissary Software

The agency is seeking a vendor to provide inmate commissary software, kiosk-based commissary ordering, off-site order fulfillment, delivery of commissary, and related services. The requested software must track inmate dollars, inmate payroll, inmate debts, group charges for specified services, and inmate purchases and credits. The system must also possess the capability to balance monthly statements, merge inmate accounts with transactions and funds moved to a new master account, and transfer check files for a positive pay function. The software must allow county corrections personnel to broadcast messages to all inmates simultaneously. The agency requires the software to filter searches by paid and unpaid debt items ordered by inmates and housing locations, including searches by block, by section, and by cell. The system must have the ability to be networked to approximately twenty-five in-house computers located throughout the facility. The existing inmate telephone system software and the front lobby kiosk are provided by ICSolutions Access Corrections. Only onshore organizations based in the United States of America are eligible to bid on this opportunity. The performance of the work may occur onsite or offsite, and the agency is looking for budget proposals. Bidders must submit any questions no later than June 22, 2026. Responses can be submitted digitally via email or online.