Customer Relationship Management System

The issuing agency is seeking a Customer Relationship Management System to manage its customer interactions and data. The agency requires a solution to streamline its customer relationship processes and is looking for comprehensive proposals to address this need. The project covers the implementation and support of the system, though specific functional requirements are not detailed in the initial request. Bidders must perform all work offsite and must be located onshore within the United States. The agency allows proposals to be submitted digitally either via email or through an online portal. The agency has not disclosed a specific budget and is looking for bidders to propose pricing within their submissions. No key dates or deadlines are specified in the current solicitation details.