Web-Based Disability and Health Management System

The issuing agency is seeking a web-based disability and health management system to improve operational efficiency and enhance employee support. The agency aims to solve the problem of manual effort and administrative burden by automating and streamlining disability case workflows. This system must provide timely, coordinated care and return-to-work planning for employees with medical conditions and disabilities, while leveraging data analytics to enable data-driven decisions. The requested scope of work covers a system that includes case management modules, absence support, accommodation support, and return-to-work planning. The platform must feature configurable workflows, communication tracking, automated reminders, and robust data analytics and reporting capabilities. Additionally, the agency requires a mobile-friendly interface and a client portal with self-service features for status updates, document uploads, and appointment scheduling. Eligible bidders must be Canadian organizations performing the work entirely offsite. The agency is establishing a contract period of five years. Bidders must submit their proposals digitally via email or through the online portal, and the agency is currently looking for proposal submissions to determine the budget.