Mobile Application, UX, Design, Testing and Content Development Service

The agency is seeking a vendor to provide mobile application, user experience, design, testing, and content development services. The agency needs to solve user engagement and usability challenges by obtaining user experience testing, clinical content writing for mobile apps, and public health education materials that support these mobile applications. The scope of work covers both focused testing of specific features, workflows, content modules, or interaction patterns, and general testing of end-to-end app use, longitudinal engagement, and overall user experience. The agency requires mobile application design recommendations, which must include user interface elements, navigation structures, interaction flows, onboarding approaches, and engagement strategies appropriate for users. The selected vendor must perform testing of mobile apps on multiple Android and iOS devices to ensure the applications work as intended and display correctly on device screens. The project also demands trauma-informed design and platform consistency, specifically ensuring alignment with Apple iOS human interface guidelines, Android design guidelines, and recently released mobile apps. Eligibility is restricted to onshore organizations based in the United States. The agency requires the performance of all work to be conducted offsite. The agency has not disclosed a specific budget and is currently looking for proposals to determine the cost. The source document does not contain specific evaluation criteria or key dates for this opportunity.