Legacy Systems Refresh Solution

A government authority located in California is seeking a legacy systems refresh solution to modernize its enterprise-wide licensing, enforcement, and public-facing operations. The agency needs ongoing market research, technology modernization planning, and evaluation of potential solutions to replace its current manual workarounds. The desired solution must provide complete, end-to-end digital services for licensing, enforcement, and legal operations on a stable, secure, and scalable cloud platform. The project scope requires automating internal and external workflows, ensuring accurate and well-structured data, and supporting the use of GIS-enabled data for internal and external customers. The agency requires a system that allows the public to pay electronically for every fee-based service. Additionally, the solution must provide staff with real-time workload assignments and tracking tools to improve data quality and reporting. Eligible bidders must be onshore organizations located in the United States. The agency requires all performance of the work to be conducted offsite. Bidders must submit any questions regarding this opportunity no later than June 19, 2026. The agency has not disclosed a specific budget and is looking for proposals to determine the cost.