Transition Assistance Program Administrative Assistant Service

The Military and Family Readiness Center at Hill Air Force Base in Utah requires a contractor to provide Transition Assistance Program administrative assistant services. The agency is seeking to solve the problem of managing data entry, scheduling courses for separating and retiring service members, tracking program completion, and providing front desk customer service. This initiative ensures that all transition activities run smoothly and that service members receive required documentation and support. The scope of work covers managing the lifecycle of all program-related workshops within agency systems, including creating sessions, updating data, and assigning service members to appointments. The contractor must assemble and maintain an inventory of tier-specific folders, distribute email reminders to registered service members five business days prior to classes, and retrieve digital or printed documents from the misconnects database upon request. Daily classroom preparation is required at least thirty minutes prior to start times, which includes distributing student materials, staging instructional tools, verifying audio-visual assets, and managing the daily issuance and recovery of government-provided computers with a standardized tracking log. Additional operational duties require verifying student attendance twice daily and notifying a member's leadership within sixty minutes of any unexcused absence. The contractor must organize all classroom materials in a professional state and complete initial and refresher computer-based training within five days of reporting for duty. All records, files, and documents generated during performance remain the property of the government. The agency requires the contractor to work Monday through Friday from 0730 to 1630, excluding holidays, installation down days, and inclement weather, with a one-hour lunch break taken between 1100 and 1300. Eligible bidders must be located onshore within the United States, though the performance of the work is designated as offsite. The contract period will span one year, and the agency is currently looking for proposals to establish the budget.