Parking Management Services

The government authority in St. Paul, Minnesota is seeking a vendor to provide comprehensive parking management services. The agency requires a customer-first approach that emphasizes clear options and resources for users of the parking facilities. The selected operator will manage all aspects of the parking facilities, including back-office operations, permitting, customer service, equipment repair, maintenance, security, and revenue collections. The scope of work covers the operation and management of payment collection, access control, communications, marketing, and routine maintenance. The vendor must manage the maintenance of parking equipment, signage, software, hardware, and other systems, as well as the structural, architectural, and mechanical elements of the facilities. Additionally, the agency requires the development and maintenance of a professionally designed website to communicate parking locations, hours, payment and permit options, event parking, and complaint procedures. The agency is also requesting the development of telephone, email, and online complaint procedures. The scope includes the collection of and accounting for all cash and other payments from daily, monthly, event, and validation parking fees. The agency is looking for proposals to determine the budget, and the resulting contract will span a three-year period. Eligibility is restricted to onshore organizations based in the United States. The work may be performed onsite or offsite depending on the specific task. The agency has scheduled a pre-bid meeting for June 23, 2026, and requires all questions to be submitted no later than July 2, 2026.