Next Generation 911 System Development and Independent Verification Service

The agency is seeking a contractor to provide Next Generation 911 system development and independent verification services. This project aims to solve the need for robust alternate-routing functions between Public Safety Answering Points for misroute resolution and failover support. The selected contractor must provide all hardware, software, systems, components, and functions necessary to deliver the system and perform the services, which include Geographic Information System data development and management. The scope of work requires independent verification and validation services to ensure the Lot 1 contractor meets all requirements, timelines, milestones, and deliverables of the Acceptance Test Plan and Cutover Plan. The contractor must verify that Lot 1 services comply with agency standards and that failover testing follows an approved methodology. Additionally, the contractor will analyze and report trends regarding network traffic and chronic problems, assist in developing standardized outage notification processes, and ensure data security. Eligible bidders must perform all work offsite within the United States. The agency is requesting proposals to determine the budget for this initiative. Bidders must submit all questions no later than July 8, 2026, and the final response can be submitted digitally via email or online for a contract period of one year.