Recreation Management Software

The Department is seeking a vendor to provide recreation management software that improves workflow efficiency and reduces data entry duplication. The agency requires a system that offers quick responsive customer service, intuitive navigation, staff-friendly operations, easy report exporting, detailed program input, and customizable displays for both users and staff. The solution must reduce dependency on outside software, provide a dedicated mobile application, and increase internal IT autonomy over interface display and database configuration. The requested scope of work covers a software solution that accommodates customizations with little to no programming expertise and includes a customer-facing interface. The platform must support modern payment methods such as Apple Pay, Google Pay, Tap-To-Pay, and ready-to-deploy integrations with Buy Now, Pay Later technologies like Klarna, AfterPay, and Affirm. The system must also support social authentication via Google, Facebook, LinkedIn, and Apple, dynamic language translation without relying on automated services like Google Translate, and scheduled text and email messaging. Additionally, the vendor must take new photography of all facilities, campgrounds, recreation centers, and reservable spaces at no cost to the agency. Bidders must perform all work offsite and must be located onshore within the United States. The agency is requesting proposals that include budget details for a contract period of one year. Bidders must submit all questions no later than June 17, 2026, and may submit their final responses digitally via email or online.