Asset Management and Computerized Maintenance Management System

The City is seeking a complete, fully functional enterprise asset management and computerized maintenance management system solution to replace its existing system. The agency needs to support multiple departments within a single enterprise environment, requiring appropriate role-based access, auditability, and consolidated reporting capabilities. The selected vendor must provide software licensing, system deployment, configuration, and implementation services for the proposed solution. The scope of work covers GIS integration and map-based workflows, enabling users to select, view, and associate assets, work orders, inspections, and service requests with GIS maps and coordinates. The project also requires integration capabilities with City systems, including SharePoint, Active Directory/Azure, AD/SSO, Power BI, and other identified third-party applications. Additionally, the agency requires the migration of existing data from the current system, including asset records, work orders, attachments, GIS links, inventory, labor, equipment, and historical data, without loss of data integrity. The agency requires testing, validation, and support for development and test environments to ensure a successful transition to production. The selected provider must deliver initial training for administrative users, supervisors, forepersons, field personnel, and other designated city staff, along with documentation and user support materials. Performance of the work will take place offsite. Eligibility is limited to onshore United States organizations. The agency is looking for proposals to establish a contract period of five years. Bidders must submit all questions no later than June 26, 2026, and responses can be submitted digitally via email or online.