Customer Opinion Research Services

A government authority located in Oakland, California is seeking customer opinion research services to design, administer, and analyze a 2026 residential consumer opinion survey. The agency needs to gather raw data and receive both high-level and detailed analyses of trends, demographics, key consumer concerns, and opportunities for improving customer opinion. The selected consultant must translate the final approved survey into Spanish and Chinese, and complete the survey administration in English, Spanish, and Chinese. The project scope covers the development and administration of the survey during late August through mid-September 2026, followed by a written report and a presentation. The contract period will span one year, and the performance of the work must take place onsite. Eligibility is restricted to onshore organizations based in the United States. Bidders must submit their proposals digitally via email or online. The agency has not disclosed a specific budget and is looking for proposals to define the cost.