RFI for Tax Incentives and Grants Administration Solution Modernization Service

The agency is seeking information from vendors on their vision and recommendations regarding a more modern and manageable tax incentives and grants administration solution. This modernization service must support organizational efficiencies and provide ongoing functionality for both the state agency and external users. The desired solution must integrate with required external data sources, allow role-based access controls, and provide tools to generate and export user-friendly reports. The requested scope of work covers system capabilities that allow agency staff to easily manage program information, generate electronic notifications, and create program applications. The solution must verify eligibility, perform due diligence, track progress, and facilitate the reviewing, scoring, and notice generation for applications. For communication and contact management, the system must support creating accounts with up to six contacts, recording engagements, sending mass communications, routing items for approval, and flagging confidential information. The agency requires robust search tools to query data by various parameters, perform calculations on collected information, and allow mobile access for viewing and editing on smartphones or tablets. Eligible respondents must be onshore organizations based in the United States. The performance of the work will be conducted offsite, and responses can be submitted digitally via email or online. The agency is looking for proposals to determine the budget, and specific key dates are not provided in the request.