Permit Management Software

The agency is seeking a vendor to provide permit management software and related professional services. The solution must support permit tracking, digital plan check, inspection services, engineering review, code enforcement, workflow management, reporting, and related permit functions. The selected vendor will perform best practices guidance, training, project management, implementation, integration, and report development using experts experienced with comparable municipalities. The software must integrate with the latest ESRI software, directly connecting and displaying agency feature services like parcels and addresses. It must support a two-way integration with the agency ArcGIS Online data and provide a customized internal map interface of GIS data for both public applicants and internal staff. The map interface must allow parcel-based and address-based permit searches, display related records, filter data, select data by attributes, export maps and data, and optimize travel routes for field staff. The system must automatically check if a permit is within city limits using GIS boundaries and create point, line, or polygon GIS data if a permit is not located within a parcel. Secure, role-based access is required for external users, including outside plan review and inspection consultants, contract Fire district staff, Water district staff, and the public. The agency is issuing a contract period of one year for this project. Bidders must perform all work offsite and must be located onshore within the United States. The agency accepts digital submissions via email or online portal. The agency has not disclosed a set budget and is looking for proposals to determine the cost.