Recreation Management Software

The Department is seeking a comprehensive recreation management software solution to increase workflow efficiency and reduce data entry duplication. The agency wants to eliminate dependencies on outside software, such as SharePoint Calendar, and requires a dedicated, functioning mobile software solution. Key priorities for this procurement include quick responsive customer service, an intuitive user experience, staff-friendly navigation, easy report exporting, detailed program input, customizable displays for both users and staff, and staff training opportunities. The requested software must accommodate application customizations with little or no programming expertise and include a customer-facing external website. The platform must support modern payment methods including Apple Pay, Google Pay, and Tap-To-Pay, as well as ready-to-deploy integrations with Buy Now, Pay Later technologies like Klarna, AfterPay, and Affirm. Additionally, the system must support social authentication via Google, Facebook, LinkedIn, and Apple, dynamic language translation of all interface copy without relying on automated services like Google Translate, and scheduled text and email messaging. The selected vendor must take new photography of all facilities, campgrounds, recreation centers, and reservable spaces at no additional charge. Only onshore vendors based in the United States are eligible to bid on this opportunity. The performance of all contracted work will take place offsite. The agency is issuing this solicitation to receive proposals and has not disclosed a specific budget. The resulting contract will have a performance period of one year. Bidders must submit all questions regarding this opportunity no later than June 17, 2026. Final responses may be submitted digitally via email or through the designated online portal.