Parking Management Services

The government authority in St. Paul, Minnesota is seeking a vendor to provide comprehensive parking management services. The agency needs to solve the challenge of operating, securing, and maintaining its parking facilities, which includes managing all event parking operations and coordinating security services. The selected partner must also provide a professionally designed website to communicate parking locations, hours, payment options, permit options, event parking, and complaint procedures to the public. The scope of work covers daily operations, back-office tasks, permitting, customer service, equipment repair, maintenance, and revenue collection. The vendor must handle the collection and accounting of all cash and other payments, contract with monthly parkers, and provide appropriate staffing during all designated operating hours. All staff members must be fluent in English, and all employment candidates must pass criminal background and driver’s license checks. Additionally, the scope includes maintaining parking equipment, signage, software, hardware, and the structural, architectural, and mechanical elements of the facilities. Eligibility is restricted to onshore organizations based in the United States. While the work performance will take place offsite, the physical management of the St. Paul facilities is required. The agency has not disclosed a specific budget and is looking for proposals to determine the cost. The agency will host a pre-bid meeting on June 23, 2026. Bidders must submit all questions regarding this opportunity no later than July 1, 2026. The evaluation criteria will focus on the bidder's ability to meet all operational, staffing, and maintenance requirements outlined in the request.