Central Station Monitoring and Security Guard Response Services

The Housing Authority of the City of Milwaukee is seeking a vendor to provide central station monitoring and security guard response services. The agency needs continuous, twenty-four hours per day, seven days per week, and holiday monitoring of its existing, government-owned panels and equipment. To address security alerts, the agency requires unarmed, keyed security guard response services, which can be provided through in-house staff or a contracted firm, to dispatch to sites upon notification from the monitoring service. The contract period for these services will span one year. The agency requires all work to be performed offsite by an onshore organization based in the United States. No specific budget has been disclosed, and the agency is looking for proposals to determine the cost. The agency will host a virtual pre-bid conference on June 16, 2026. Bidders must submit all questions regarding the opportunity no later than June 23, 2026. The agency will evaluate proposals based on the submitted bids to select a qualified provider for these security services.