RFI for Invoice Printing and Mail Solution

The City of Tacoma, through Tacoma Public Utilities, is conducting market research to better understand available solutions, service models, and vendor capabilities for an invoice printing and mail solution. The agency is seeking to identify secure, scalable, and flexible methods for data transfer, processing, and distribution that comply with regulatory standards. This Request for Information will help the agency evaluate end-to-end services that cover the full lifecycle of invoice processing. The requested scope of work covers data ingestion, print production, folding, sorting, insertion, United States Postal Service presort, document archiving, and payment processing. The agency requires secure data intake through methods such as encrypted Secure File Transfer Protocol or secure cloud storage, backed by robust data validation and encryption standards. Print production must meet specific requirements for color, formatting, and quality, with the capacity to reliably handle daily volumes of approximately 6,000 invoices. Bidders must perform all work offsite and must be located onshore within the United States. The agency is evaluating capabilities for a potential contract period of one year. Because this is a Request for Information to gather market feedback and pricing proposals, the agency has not disclosed a set budget and is looking for proposal details to inform its planning.