Central Station Monitoring and Security Guard Response Services

The Housing Authority of the City of Milwaukee is seeking a vendor to provide central station monitoring and security guard response services. The agency needs continuous, twenty-four hours per day, seven days per week, and year-round monitoring of its owned panels and existing security equipment. When notified by the central monitoring service, the provider must dispatch unarmed, keyed security guards to the designated Milwaukee site. The agency requires bidders to be onshore organizations based in the United States. The central monitoring portion of the work will occur offsite at the vendor's facility. The agency is looking for budget proposals to cover a contract period of one year. The agency will host a virtual pre-bid conference on June 16, 2026, to discuss the project requirements. Bidders must submit all questions regarding this opportunity no later than June 23, 2026. The agency will evaluate proposals based on the submitted bids to select the service provider.