Russian Advocacy Services

The government authority located in Madison, Wisconsin is seeking a vendor to provide Russian advocacy services to Russian immigrants and Russian immigrant families. The agency needs to solve the challenge of helping these families navigate agency programs, specifically Medicaid and Child Care benefits. The selected provider will counsel clients and work with the agency to deliver individualized case management to determine client eligibility. The scope of work requires hosting clients using various techniques and facilitating communication between the vendor's staff. The provider must assist clients in understanding and completing the application processes and requirements to qualify for program eligibility. Additionally, the provider will help clients maintain eligibility and assist with reporting requirements when clients receive notices from the agency Worker Web regarding case updates and resolutions. The reporting assistance covers changes in earned income, rent or mortgage payments, household utility payments, household composition, self-employed income, child support payments, and SSI payments. The provider must ensure clients submit verification documentation by due dates and meet recertification deadlines for uninterrupted benefits. Eligible bidders must be onshore USA organizations only, and the performance of the work will be offsite. The agency is establishing a contract period of three years. The budget signal indicates the agency is looking for proposals to determine the cost. The source document does not specify evaluation criteria or key dates.