SAS platforms and Administrator Service

The issuing agency is seeking a vendor to provide SAS platforms and administrator services. The agency needs operational administration and ongoing support for the SAS platforms' underlying infrastructure, including regular patching and updates of production and development servers to ensure security, stability, and compliance. This initiative aims to resolve platform management challenges by ensuring high availability, performance, and reliability of SAS Viya-based services. The scope of work covers SAS platform administration for SAS Viya, which includes maintenance, patching, upgrades, and environment management across both production and non-production environments. The selected vendor must perform Linux system administration, specifically supporting Red Hat Enterprise Linux deployments for the SAS infrastructure. Additionally, the project requires managing identity and access systems, including integration with Keycloak, OpenLDAP, and other enterprise authentication and authorization systems. The requested services also encompass platform monitoring, performance tuning, and troubleshooting to maintain system stability and security. The vendor must handle routine maintenance of SAS software and supporting operating systems, resolve infrastructure and identity integration issues, and manage user, role, and access provisioning processes. Performance of the work can take place either onsite or offsite. Eligible bidders must be onshore organizations located in Canada. The agency is currently looking for proposals to determine the budget and financial structure for this contract. The source document does not specify evaluation criteria or key dates for this procurement.