IT Support Services

The District of Columbia Child Support Services Division is seeking a vendor to provide comprehensive IT support services for its current child support enforcement system. The agency needs to evaluate the complexity and scope of its system architecture, which operates on the Microsoft Server 2022 Standard Edition operating system and utilizes a near real-time clone replicated hourly to an identical server. This evaluation must identify potential opportunities for system transfer, component reuse, interface modernization, phased implementation, or incremental modernization strategies across all major system components, technologies, interfaces, hosting environments, and related ancillary components. Eligible bidders must be onshore organizations based exclusively in the United States. The agency requires the performance of all work to occur offsite. Bidders must submit proposals digitally via email or through the designated online portal, though the agency has not disclosed a specific budget and is looking for proposals to define the cost. The agency has established a firm deadline for inquiries during this procurement process. Bidders must submit all questions regarding this opportunity no later than June 15, 2026.