Information Technology Services

The Township of Grosse Ile, Michigan, is seeking a qualified vendor to provide comprehensive information technology support for its computer systems, servers, public safety infrastructure, and network environment. The agency requires a partner to manage software-related troubleshooting, hardware support for servers, workstations, and mobile data computers, and both remote and on-site support services. The selected provider will handle resource and file access administration, email administration and hosting, server maintenance, virus protection, and spam filtering. The scope of work also encompasses system monitoring, integrity testing, and the resolution of infrastructure issues. The agency expects the vendor to coordinate with third-party vendors and consultants, attend meetings as requested, and assist with information technology budgeting. All performance of the work will be conducted offsite. Eligible bidders must be onshore organizations based in the United States. The agency has not disclosed a specific budget and is looking for proposals to define the financial terms. The source document does not specify the evaluation criteria or key dates for this opportunity.