Digital Community Manager Services

The agency is seeking digital community manager services to steward Flourish, a proprietary online community platform hosted on Mighty Networks. This role requires leading broader digital community engagement and social listening efforts across multiple digital channels. The selected provider must collaborate with a cross-functional team to develop, implement, and evolve digital community engagement across platforms, utilizing Flourish as the primary hub for connection and engagement. The scope of work involves actively moderating and engaging in community discussions, sharing relevant and trusted content, and fostering a welcoming, supportive, respectful, and inclusive environment. The provider must monitor trending topics and new ideas across various social media platforms, including Flourish, Reddit, Facebook, Instagram, and other breast cancer digital communities. Although the source text notes this is a job posting rather than a traditional request for proposals, the agency is looking for proposals to fulfill these needs. Eligibility rules require the provider to be onshore and located within the United States. Performance of the work must take place onsite. Bidders may submit their responses digitally via email or through an online submission portal.