Website Hosting, Infrastructure, Application Support and Maintenance Services

The Ministry is seeking a vendor to provide secure website hosting, infrastructure, application support, and maintenance services for its website solution. This initiative aims to ensure continuity of operations, regulatory compliance, data security, and system stability while the Ministry continues its phased transition of legacy functionality to modern digital platforms. The scope of work covers the operation of a non-cloud, compliant hosting environment, ongoing infrastructure, application, and database maintenance, and Tier 2 and Tier 3 incident, problem, and change management. The selected vendor must also perform system monitoring and alerting, backup and recovery, security and privacy compliance, and support for Ministry-approved enhancements, assessments, and transition activities. To meet security, privacy, and legislative requirements, all hosting infrastructure, systems, data storage, and processing must be physically located within the geographic boundaries of the province. Performance of the work will take place offsite. Eligibility is restricted to onshore Canadian organizations. The Ministry is looking for proposals to determine the budget and has not disclosed a specific funding limit. The source document does not contain key dates or specific evaluation criteria for this opportunity.