Full Body Scanner Upgrade System

The Calcasieu Parish Sheriff's Office in Lake Charles, Louisiana is seeking a vendor to provide a full body scanner upgrade system. The agency needs to upgrade its current 2016 Soter RS system, including both hardware and software, while retaining the existing delta frame and console shielding. This upgrade will solve the agency's need for modernized security screening technology with enhanced detection capabilities and software integration. The scope of work covers upgrading the system to a 2026 Soter detector with dynamic detection capability, 5k image resolution, and 2026 operating software featuring 46AWG detection capability. The requested hardware and software must be compatible with artificial intelligence automatic threat recognition software and include a Jail Management System interface. The agency requires the inclusion of a Windows 11 personal computer, a biometric hardware and software upgrade, and a random scanning software upgrade. Ongoing support requirements include a twenty-four-seven toll-free support line, a twenty-four-seven online help desk, and full reporting capability. Eligibility is restricted to onshore organizations based in the United States of America. The agency requires the performance of the work to be conducted offsite. Bidders may submit their responses either digitally via email or online, or physically via courier or post. The agency is looking for proposals and has not disclosed a specific budget limit.