Property Management Services

The City of Oshkosh, Wisconsin is seeking comprehensive property management services for City Center, a large, mixed-use, multi-tenant commercial property. The agency needs to protect this municipal asset, support tenant relationships, maintain a safe and attractive environment, and promote efficient day-to-day operations. To solve these management challenges, the agency requires professional, responsive, and proactive oversight of leases, vendors, and financial reporting. The scope of work covers the assignment of a dedicated property manager along with identified backup personnel. The selected contractor must develop and implement management procedures, communication protocols, and service standards. Additionally, the project requires work order management, response tracking, preventive maintenance scheduling, and twenty-four-seven emergency contact availability for urgent building matters. Financial responsibilities under the contract include tracking revenues, expenses, accounts receivable, and budget variances, as well as monitoring and forecasting cash flow. The agency requires monthly operating statements, management reports, and the tracking and resolution of tenant complaints and service requests. The contractor must also conduct periodic tenant check-ins and utilize technology platforms for work orders, tenant communication, and reporting. Eligibility is limited to onshore organizations based in the United States. The agency specifies that the performance of the work will be offsite. The agency has not provided a set budget and is looking for proposals to determine the cost of these services. No key dates or specific evaluation criteria are detailed in the procurement notice.