IT Managed Services

The government authority located in New Prague, Minnesota is seeking comprehensive managed information technology services, cybersecurity services, and infrastructure support. The agency requires centralized accountability with defined service levels to support its administrative, public safety, customer-facing, and hospitality-oriented operations. This initiative aims to solve the challenge of managing distributed facilities, fiber-connected infrastructure, remote operational facilities, and mobile or field-based operational environments. The scope of work covers operational technology coordination, strategic advisory services, and lifecycle and asset governance. The selected provider must manage customer-facing point-of-sale systems, financial and ERP systems, disaster recovery, data backup, and resiliency services. Additionally, the agency requires help desk and end-user support, strategic planning, technology governance, and vendor coordination. Only onshore organizations based in the United States are eligible to bid on this opportunity. Bidders must perform all work offsite and submit their responses digitally via email or online. The agency is currently looking for proposals to determine the budget for this project. All questions regarding this solicitation must be submitted no later than June 19, 2026.