Instalment and Pre-Collect Payment Plans Solutions

The issuing agency is seeking a vendor to provide instalment and pre-collect payment plans solutions. The agency currently utilizes PeopleSoft Interaction Hub (My Madison) to accommodate web access to registration, financial aid, and student accounting data. To resolve current limitations, the agency requires integration with PeopleSoft Student Administration and Oracle Student Management Cloud to automatically control payment plan balances. The scope of work requires a student account credit card and ACH payment portal for viewing bills and making payments, alongside a student billing and current account activity portal for real-time balance viewing and stored PDF billing statements. The requested system must send email notifications for upcoming plans, future plans, upcoming payments, missed payments, and plan terminations. Additionally, the solution must track all account activity in a chronological log and provide customized pre-collection payment plans for currently enrolled students who have delinquent balances and registration holds. Bidders must be onshore organizations based in the United States to be eligible for this opportunity. The selected vendor will perform all work offsite under a contract period of one year. The agency is looking for budget proposals and will accept digital submissions via email or online, though the source document does not specify further evaluation criteria or key dates.