IT Managed Services

The government authority located in New Prague, Minnesota is seeking comprehensive managed information technology services, cybersecurity services, and infrastructure support. The agency requires a partner to establish centralized accountability with defined service levels and manage lifecycle and asset governance across its administrative, public safety, customer-facing, and hospitality-oriented operations. This initiative aims to secure and streamline the agency's distributed facilities, fiber-connected infrastructure, remote operational facilities, and mobile or field-based operational environments. The requested scope of work covers operational technology coordination, strategic advisory services, and help desk and end-user support. The selected provider must manage cybersecurity and regulatory compliance, customer-facing point-of-sale systems, financial and ERP systems, and disaster recovery, data backup, and resiliency services. Additionally, the agency requires strategic planning, technology governance, and vendor coordination to support its ongoing operations. Only onshore organizations based in the United States are eligible to bid on this opportunity. Bidders must perform all work offsite and submit their proposals digitally via email or online. The agency is looking for proposals to determine the budget and requires all questions to be submitted no later than June 19, 2026.