Interpreter Service

The agency is seeking a vendor to provide professional American Sign Language (ASL) interpreter services for scheduled clinical encounters to support effective communication for Deaf and Hard of Hearing patients. The primary requirement is for in-person interpreters who are fluent in ASL and English, capable of accurately and impartially interpreting medical terminology and clinical discussions, and compliant with all required certifications, licensure, and continuing education. The agency also requires a government-approved contingency service, such as qualified Video Remote Interpreting (VRI), to serve as a backup when an in-person interpreter cannot be furnished within the required timeframe. Eligibility is strictly limited to onshore organizations based in the United States. While the interpreting services support clinical encounters, the agency specifies that the performance of the work will be offsite, requiring the vendor to carry out the work from their own office premises. The agency is currently looking for proposals to determine the budget for this initiative. The source document does not disclose specific evaluation criteria or key dates for this procurement.