Complete Energy Solutions Program Administrator Service

The Sacramento Municipal Utility District, a government authority located in Sacramento, California, is seeking a program administrator to deliver complete energy solutions. The agency requires a partner to resolve operational inefficiencies by designing and executing a structured, end-to-end program framework. The selected administrator will establish clear program designs, workflows, process maps, and operational standards to ensure seamless service delivery. The scope of work covers the creation of a comprehensive implementation plan, customer contact protocols, and site access authorization forms. The administrator must also manage incentive payment processing, resolve customer complaints, and negotiate preferential pricing for key equipment with reputable distributors and manufacturers. Additionally, the agency requires the development of strict protocols to maintain professionalism and compliance among all internal staff and trade allies. Eligible organizations must be located onshore within the United States. The agency requires all program administration work to be performed offsite. Bidders must submit their proposals digitally via email or through the designated online portal, though the agency has not disclosed a specific budget and is looking for competitive proposals. The agency will evaluate proposals based on the bidder's ability to meet the comprehensive administrative and operational requirements outlined in the scope. All clarifying questions regarding this opportunity must be submitted to the agency no later than July 21, 2026.